Privacy policy

Privacy Policy

Last Updated: August 4, 2026

Introduction

Welcome to GallZen.

GallZen ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit https://gallzen.com, place an order, create an account, contact us, or otherwise use our services.

GallZen is an online-only store. We do not operate a physical retail shop. Our business is managed from 84085 Langquaid, Bavaria, Germany.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

GallZen is an online retailer offering print-on-demand apparel, accessories, and lifestyle products.

Business Location:

GallZen
84085 Langquaid
Bavaria
Germany

Website:
https://gallzen.com

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide

When placing an order, creating an account, or contacting us, you may provide:

Full name
Billing address
Shipping address
Email address
Telephone number
Account login information (if applicable)
Order history
Customer support messages
Product reviews you voluntarily submit

You may choose not to provide certain information, but this may prevent us from providing some services.

Information Collected Automatically

When you browse GallZen, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral website
Shopping cart activity
Cookies and similar technologies

This information helps us improve our website, prevent fraud, and provide a better shopping experience.

Cookies

GallZen uses cookies and similar technologies to:

Remember your shopping cart
Keep you logged into your account
Improve website performance
Measure website traffic
Understand how visitors use our website
Personalize your shopping experience

Some cookies are necessary for the website to function correctly.

Where required by law, you can accept or reject non-essential cookies through our cookie preferences.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Process secure payments
Ship your purchases
Communicate about your order
Respond to customer support requests
Improve our products and services
Detect fraud and unauthorized activity
Comply with legal obligations
Send marketing emails (only where permitted or with your consent)

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on one or more of the following legal grounds:

Performance of a contract (processing your order)
Compliance with legal obligations
Our legitimate business interests
Your consent (for example, marketing communications where required)

Payment Information

GallZen does not store your complete credit card or payment details.

Payments are securely processed by trusted third-party payment providers available through Shopify. These providers process payment information in accordance with their own privacy and security policies.

Our Fulfillment Partner

To manufacture and deliver your order, GallZen partners with Printful, a professional print-on-demand fulfillment company.

When you place an order, we share only the information necessary for Printful to produce and ship your purchase, including:

Your name
Shipping address
Email address (when necessary)
Telephone number (when required by the shipping carrier)
Order details

Printful processes this information solely for manufacturing, packaging, and delivering your order on our behalf.

Printful is contractually required to protect your personal information and process it in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

Shopify

GallZen is powered by Shopify.

Shopify provides the e-commerce platform that allows us to operate our online store securely.

Shopify may process certain personal information necessary for website functionality, order management, payment processing, fraud prevention, and security.

For additional information, please review Shopify's Privacy Policy.

Third-Party Service Providers

To operate our business, we may share necessary information with trusted service providers, including:

Shopify
Printful
Payment providers
Shipping carriers
Customer support services
Analytics providers
Marketing providers (only where applicable)

These providers receive only the information necessary to perform their services.

We do not sell your personal information.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates regarding:

New products
Promotions
Special offers
Company news

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

Data Security

Protecting your information is extremely important to us.

We use appropriate administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

Although no internet transmission or storage system can be guaranteed to be 100% secure, we continuously work with trusted service providers that implement industry-standard security practices.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill your orders
Provide customer support
Meet legal, tax, and accounting obligations
Resolve disputes
Prevent fraud
Enforce our policies

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

International Data Transfers

Some of our trusted service providers may process personal information outside your country of residence.

Where required, appropriate safeguards are used to protect your information during international data transfers in accordance with applicable privacy laws.

Your Privacy Rights

Depending on your country of residence, you may have rights including:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your data
Lodge a complaint with your local data protection authority

We will respond to legitimate requests in accordance with applicable law.

Children's Privacy

GallZen does not knowingly collect personal information from children under the age required by applicable law without appropriate parental consent.

If you believe a child has provided personal information to us, please contact us so we can investigate and, where appropriate, delete the information.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will always be published on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

GallZen

84085 Langquaid

Bavaria

Germany